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Kalina D.
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Kalina D.

Project Manager | Operations | Research & Process Optimization

I help startups and growing businesses bring structure to complex projects, improve operations, and turn large amounts of information into clear, actionable systems. My background combines **project management, operations, research, process improvement, and data classification**, working across tech, digital assets, financial services, e-commerce, and other fast-paced environments. Whether you need someone to **take ownership of a project, coordinate a team, improve workflows, conduct in-depth research, or organize complex information**, I can step in quickly and get things moving. What I can help you with **Project & Operations Management** * End-to-end project coordination and delivery * Managing timelines, priorities, deliverables, and stakeholders * Cross-functional team coordination * Operational planning and execution * Identifying blockers and keeping projects on track * Building structure around growing or changing operations **Research & Data Classification** * Market, industry, competitor, and business research * Researching and evaluating complex or unfamiliar topics * Taxonomy development, review, and classification * Structuring and categorizing large datasets * Applying classification frameworks consistently * Data validation, quality control, and research-based insights * Synthesizing findings into clear reports **Process & Workflow Optimization** * Reviewing workflows and identifying inefficiencies * Designing clearer and more efficient processes * Creating SOPs and operational documentation * Improving team workflows and handoffs * Building practical systems for tracking work **Tools** ClickUp • Asana • Jira • Monday • Trello • Notion • Confluence • Miro • Google Workspace • Microsoft Office Industries I’ve worked in Tech & Startups • Digital Assets & Blockchain • Financial Services • E-commerce • Small & Growing Businesses I’m comfortable working independently, taking ownership, learning new subject areas quickly, and collaborating with stakeholders across different teams and cultures. If you need someone who can bring structure to complexity, dig into the details, and make sure projects move from planning to execution, let’s talk.

🇧🇬Sofia, Bulgaria$30/hr100% JSS5.00 (3)Since Jan 2025

Earnings and projects

MRR
$2.9k

Last 6 months ÷ 6

World#13,128 / 412k
🇧🇬Country#49 / 1,161
Revenue, last 30 days
$5.2k

Last 6 months: $18k

World#5,226 / 412k
🇧🇬Country#18 / 1,161
Total earnings
$45k

Billed in all: $47k

World#82,847 / 412k
🇧🇬Country#298 / 1,161
Per project
$5.6k

$3.5k in the last 6 months

World#30,809 / 412k
🇧🇬Country#100 / 1,161
Projects, last 6 months
5

Across 6 contracts

17% fixed83% hourly
World#41,747 / 412k
🇧🇬Country#90 / 1,161
Projects in all
8

Across 10 contracts

40% fixed60% hourly
World#223,563 / 412k
🇧🇬Country#714 / 1,161

Earnings, last 30 days

$47.4k+$5.4k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$40k$45k$50kOct 8Oct 23Nov 7

Dotted: longer than usual between two readings. Hatched: over two weeks without one.

Skill rankings: Top 2% in Administrative Support

Ranked by MRR among everyone on Upwork with the skill.

  1. #7Organizational Structure158 freelancers · 🇧🇬 #1Top 4%
  2. #10Project Budget225 freelancers · 🇧🇬 #1Top 4%
  3. #23Process Development441 freelancers · 🇧🇬 #1Top 5%
  4. #40Project Scheduling952 freelancers · 🇧🇬 #1Top 4%
  5. #58Project Workflows1,289 freelancers · 🇧🇬 #1Top 4%
  6. #553Administrative Support27,852 freelancers · 🇧🇬 #3Top 2%
  7. #762Project Management18,568 freelancers · 🇧🇬 #6Top 4%