Dennis N.

With a diverse background in admissions counseling, customer service, and international student recruitment, I am dedicated to enhancing the educational journeys and experiences of students around the world. Currently, I serve as an Admission Counselor, where I guide prospective students through their academic pathways, providing essential support and information to help them make well-informed decisions. I play a key role in organizing and coordinating events connecting students with opportunities for higher education abroad. Prior to this, I worked as a Customer Support and Sales Support Specialist at Ryanada, where I excelled in resolving customer inquiries, processing sales, and delivering top-notch service. This role emphasized the importance of empathy, efficiency, and effective communication in customer interactions. In my role as a Customer Experience Associate at a leading website hosting and domain registration company, I provided technical support, managed customer accounts, and facilitated a smooth onboarding process for new clients. I focused on delivering exceptional service, troubleshooting technical issues, and educating customers on best practices for website management. My experience also includes serving as a Student Recruitment Officer with a focus on international recruitment. I engaged with prospective international students through various channels, provided admissions counseling, and developed relationships with international schools and agents to promote educational opportunities. I am passionate about helping others achieve their educational goals and improving customer experiences. My aim is to continueleveraging my skills to support students and customers, ensuring they receive the best possible guidance and service..