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Mauricio G.

Mauricio G.

Customer Service | Administrative Support | Case Specialist

bilingual case management and administrative support professional with 3+ years of experience supporting U.S.-based companies. I work as the main point of contact for clients, coordinated with the Government Offices, prepared client reports, and kept case files accurate and up to date, following up on legal cases under tight deadlines. I'm organized, reliable, and detail-oriented, and I work well both independently and as part of a team in a remote environment. I'm looking for a long-term role in client intake, case coordination, or client-focused support, where I can build strong client relationships and keep growing.

🇻🇪Bolivar, Venezuela$11/hr70% JSS5.00 (1)Since Jan 2025

Earnings and projects

MRR
$197

Last 6 months ÷ 6

World#114,082 / 412k
🇻🇪Country#1,109 / 3,245
Revenue, last 30 days
$0

Last 6 months: $1.2k

Total earnings
$16k

Billed in all: $17k

World#156,745 / 412k
🇻🇪Country#1,316 / 3,245
Per project
$16k

$1.2k in the last 6 months

World#8,226 / 412k
🇻🇪Country#64 / 3,245
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇻🇪Country#1,023 / 3,245
Projects in all
1
0% fixed100% hourly
World#360,671 / 412k
🇻🇪Country#2,722 / 3,245

Earnings, last 30 days

$17.2kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$16.8k$17.0k$17.2k$17.4kOct 8Oct 23Nov 7

Skill rankings: Top 24% in Report Writing

Ranked by MRR among everyone on Upwork with the skill.

  1. #30Workspace80 freelancers · 🇻🇪 #1Top 38%
  2. #85Client Interview265 freelancers · 🇻🇪 #2Top 32%
  3. #140Warm Leads354 freelancers · 🇻🇪 #8Top 40%
  4. #253Case Management585 freelancers · 🇻🇪 #11Top 43%
  5. #309Document Review937 freelancers · 🇻🇪 #10Top 33%
  6. #454Office Administration1,509 freelancers · 🇻🇪 #7Top 30%
  7. #497Report Writing2,074 freelancers · 🇻🇪 #9Top 24%
  8. #500Spanish to English Translation1,930 freelancers · 🇻🇪 #70Top 26%