Leah N.
AI Generalist | Sound Engineer | Chat, SMS, Email Support
I am a detail-oriented remote professional with over 20 years of experience in customer communication, administrative support, creative media, and client-focused roles. My background includes customer service, scheduling, AI content evaluation, sales, social media management, data entry, teaching, and business operations. I currently work remotely in AI content evaluation and data annotation, where I assess and improve AI-generated responses for accuracy, quality, and user value. I am recognized for strong analytical skills, professionalism, attention to detail, and high-quality work performance. In addition to my administrative and customer support experience, I am also a professional vocalist and recording artist with a home studio setup capable of high-quality vocal recording, spoken-word audio, and remote collaboration. I am comfortable with voice-related projects including narration, AI voice training, demo vocals, and communication-based audio work. I am highly adaptable, organized, and dependable, with experience communicating across phone, chat, email, SMS, and social media platforms. I enjoy helping people, learning new systems quickly, and delivering work that is professional, accurate, and engaging. Skills include: • Customer Support • Administrative Assistance • AI Content Evaluation & Data Annotation • Chat & Email Support • Scheduling & Calendar Management • Data Entry & CRM Systems • Social Media & Content Creation • Voice Recording & Vocal Performance • Remote Collaboration • Research & Problem Solving • Microsoft Office & Salesforce I am looking for remote opportunities where I can use my communication skills, creativity, professionalism, and attention to detail to help clients succeed.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $46
Billed in all: $1,566$1.6k
$46 in the last 6 months
Across 3 contracts
Across 4 contracts
Earnings, last 30 days
Skill rankings: Top 37% in Management Skills
Ranked by MRR among everyone on Upwork with the skill.
- #20Lead Vocal46 freelancers · 🇺🇸 #6Top 43%🇺🇸#6 of 11
- #363Chat & Messaging Software924 freelancers · 🇺🇸 #21Top 39%🇺🇸#21 of 46
- #400Payment Processing834 freelancers · 🇺🇸 #48Top 48%🇺🇸#48 of 94
- #538Audio Recording1,127 freelancers · 🇺🇸 #116Top 48%🇺🇸#116 of 267
- #653AI Model Training1,135 freelancers · 🇺🇸 #49Top 58%🇺🇸#49 of 114
- #2,204Typing5,170 freelancers · 🇺🇸 #300Top 43%🇺🇸#300 of 818
- #2,243Management Skills6,116 freelancers · 🇺🇸 #361Top 37%🇺🇸#361 of 1,280
- #3,153Scheduling6,335 freelancers · 🇺🇸 #354Top 50%🇺🇸#354 of 976