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Leah N.

Leah N.

AI Generalist | Sound Engineer | Chat, SMS, Email Support

I am a detail-oriented remote professional with over 20 years of experience in customer communication, administrative support, creative media, and client-focused roles. My background includes customer service, scheduling, AI content evaluation, sales, social media management, data entry, teaching, and business operations. I currently work remotely in AI content evaluation and data annotation, where I assess and improve AI-generated responses for accuracy, quality, and user value. I am recognized for strong analytical skills, professionalism, attention to detail, and high-quality work performance. In addition to my administrative and customer support experience, I am also a professional vocalist and recording artist with a home studio setup capable of high-quality vocal recording, spoken-word audio, and remote collaboration. I am comfortable with voice-related projects including narration, AI voice training, demo vocals, and communication-based audio work. I am highly adaptable, organized, and dependable, with experience communicating across phone, chat, email, SMS, and social media platforms. I enjoy helping people, learning new systems quickly, and delivering work that is professional, accurate, and engaging. Skills include: • Customer Support • Administrative Assistance • AI Content Evaluation & Data Annotation • Chat & Email Support • Scheduling & Calendar Management • Data Entry & CRM Systems • Social Media & Content Creation • Voice Recording & Vocal Performance • Remote Collaboration • Research & Problem Solving • Microsoft Office & Salesforce I am looking for remote opportunities where I can use my communication skills, creativity, professionalism, and attention to detail to help clients succeed.

🇺🇸Deltona, United States$20/hr100% JSSSince Jan 2025

Earnings and projects

MRR
$8

Last 6 months ÷ 6

World#174,644 / 412k
🇺🇸Country#22,859 / 62.1k
Revenue, last 30 days
$0

Last 6 months: $46

Total earnings
$1.4k

Billed in all: $1.6k

World#366,477 / 412k
🇺🇸Country#56,170 / 62.1k
Per project
$689

$46 in the last 6 months

World#154,265 / 412k
🇺🇸Country#26,196 / 62.1k
Projects, last 6 months
1

Across 3 contracts

67% fixed33% hourly
World#128,092 / 412k
🇺🇸Country#16,472 / 62.1k
Projects in all
2

Across 4 contracts

75% fixed25% hourly
World#328,886 / 412k
🇺🇸Country#47,959 / 62.1k

Earnings, last 30 days

$1.6kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$1,540$1,560$1,580$1,600Oct 8Oct 23Nov 7

Skill rankings: Top 37% in Management Skills

Ranked by MRR among everyone on Upwork with the skill.

  1. #20Lead Vocal46 freelancers · 🇺🇸 #6Top 43%
  2. #363Chat & Messaging Software924 freelancers · 🇺🇸 #21Top 39%
  3. #400Payment Processing834 freelancers · 🇺🇸 #48Top 48%
  4. #538Audio Recording1,127 freelancers · 🇺🇸 #116Top 48%
  5. #653AI Model Training1,135 freelancers · 🇺🇸 #49Top 58%
  6. #2,204Typing5,170 freelancers · 🇺🇸 #300Top 43%
  7. #2,243Management Skills6,116 freelancers · 🇺🇸 #361Top 37%
  8. #3,153Scheduling6,335 freelancers · 🇺🇸 #354Top 50%