Rabia T.
Customer Support Inbound | Virtual Assistant
I’m a proactive and detail-oriented General Virtual Assistant with nearly 4 years of experience supporting businesses across various industries. My background in appointment setting and telemarketing has equipped me with exceptional communication, organization, and multitasking skills—making me a reliable partner for administrative support, customer service, and lead management. I’ve worked in fast-paced, results-driven environments, handling a wide range of virtual assistant tasks including client communication, CRM management, calendar coordination, inbox handling, data entry, and follow-ups. I bring efficiency, professionalism, and a problem-solving mindset to every task. Key Skills & Strengths: • Administrative support (calendar management, inbox handling, scheduling) • CRM management: HubSpot, Salesforce, Zoho, GoHighLevel, Pipedrive • Client communication via phone, email, SMS, and live chat • Lead generation and qualification (B2B and B2C) • Appointment scheduling and follow-ups • High-volume outreach across U.S., UK, Canada, and Australia • Strong rapport-building and objection-handling abilities • Familiar with dialers: Mojo, CallTools, ReadyMode, Aircall • Tech-savvy with strong organizational and time management skills • Fluent in English with a neutral, professional tone I’m adaptable, self-motivated, and committed to helping businesses streamline operations, manage client relationships, and increase productivity. Whether you need help with daily admin tasks, customer outreach, or backend support, I’m ready to contribute with precision and care.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $2.4k
Billed in all: $6,421$6.4k
$605 in the last 6 months
Across 6 contracts
Across 12 contracts
Earnings, last 30 days
Skill rankings: Top 21% in Figma
Ranked by MRR among everyone on Upwork with the skill.
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