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Rabia T.
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Rabia T.

Customer Support Inbound | Virtual Assistant

I’m a proactive and detail-oriented General Virtual Assistant with nearly 4 years of experience supporting businesses across various industries. My background in appointment setting and telemarketing has equipped me with exceptional communication, organization, and multitasking skills—making me a reliable partner for administrative support, customer service, and lead management. I’ve worked in fast-paced, results-driven environments, handling a wide range of virtual assistant tasks including client communication, CRM management, calendar coordination, inbox handling, data entry, and follow-ups. I bring efficiency, professionalism, and a problem-solving mindset to every task. Key Skills & Strengths: • Administrative support (calendar management, inbox handling, scheduling) • CRM management: HubSpot, Salesforce, Zoho, GoHighLevel, Pipedrive • Client communication via phone, email, SMS, and live chat • Lead generation and qualification (B2B and B2C) • Appointment scheduling and follow-ups • High-volume outreach across U.S., UK, Canada, and Australia • Strong rapport-building and objection-handling abilities • Familiar with dialers: Mojo, CallTools, ReadyMode, Aircall • Tech-savvy with strong organizational and time management skills • Fluent in English with a neutral, professional tone I’m adaptable, self-motivated, and committed to helping businesses streamline operations, manage client relationships, and increase productivity. Whether you need help with daily admin tasks, customer outreach, or backend support, I’m ready to contribute with precision and care.

🇵🇰Lahore, Pakistan$6/hr100% JSS4.99 (6)Since Jan 2025

Earnings and projects

MRR
$403

Last 6 months ÷ 6

World#86,563 / 412k
🇵🇰Country#11,020 / 52.9k
Revenue, last 30 days
$0

Last 6 months: $2.4k

Total earnings
$6.1k

Billed in all: $6.4k

World#237,722 / 412k
🇵🇰Country#26,780 / 52.9k
Per project
$679

$605 in the last 6 months

World#155,427 / 412k
🇵🇰Country#15,280 / 52.9k
Projects, last 6 months
4

Across 6 contracts

0% fixed100% hourly
World#51,815 / 412k
🇵🇰Country#10,787 / 52.9k
Projects in all
9

Across 12 contracts

0% fixed100% hourly
World#212,270 / 412k
🇵🇰Country#34,674 / 52.9k

Earnings, last 30 days

$6.4kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$6.3k$6.4k$6.5k$6.6kOct 9Oct 24Nov 8

Skill rankings: Top 21% in Figma

Ranked by MRR among everyone on Upwork with the skill.

  1. #20Management Information System77 freelancers · 🇵🇰 #1Top 26%
  2. #120High-Ticket Closing404 freelancers · 🇵🇰 #13Top 30%
  3. #124Alternative Dispute Resolution316 freelancers · 🇵🇰 #16Top 39%
  4. #133Employee Training582 freelancers · 🇵🇰 #6Top 23%
  5. #427Customer Onboarding1,245 freelancers · 🇵🇰 #55Top 34%
  6. #449Inbound Inquiry1,295 freelancers · 🇵🇰 #60Top 35%
  7. #766LinkedIn3,309 freelancers · 🇵🇰 #188Top 23%
  8. #1,104Email Automation4,268 freelancers · 🇵🇰 #281Top 26%