Misato O.
Research, Sourcing & Administrative Support
Hello! I'm a bilingual (Japanese/English) providing research, sourcing, administrative, and customer support services. With over 15 years of customer-facing experience, including more than 10 years working in Australia, I bring strong communication, organization, and problem-solving skills to every project. What I can support you with: ✅ Research & Sourcing • Business & Market Research • Supplier & Product Research • Company Research • Data Collection & Reporting ✅ Administrative Support • Data Entry & Database Management • Google Workspace & Microsoft Office • Document Preparation • Supplier Communication ✅ Customer Support • Email, Phone & Chat Support • Customer Inquiries & Follow-ups • Japanese/English Communication ✅ Content Support • Marketing & Promotional Content Support • Short-Form Video Creation (Reels, Shorts, TikTok) • Canva Design What Sets Me Apart: • 15+ years of customer-facing experience • 10+ years of experience in Australia • Experience communicating with customers, suppliers, and business partners for many years • Managing 100+ emails daily in a fast-paced environment • Strong research, organization, and communication skills • Reliable, proactive, and easy to work with If you're looking for dependable support with research, sourcing, administrative tasks, and customer communication, I'd be happy to help. Let's discuss how I can support your business goals.
Earnings and projects
An estimate from an earlier read
Last 6 months: $427
Billed in all: $1,523$1.5k
$61 in the last 6 months
Across 10 contracts
Across 17 contracts
Earnings, last 30 days
No data since Nov 5, 2026.
Skill rankings: Top 29% in Female Voice
Ranked by MRR among everyone on Upwork with the skill.
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