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Ileana V.

Ileana V.

Customer Service & Tech Support | Information Analysis, Data Analysis

Over the past nine years, I have had the privilege of working with a US-based company, where I have cultivated a diverse skill set that allows me to consistently provide top-tier services to clients. Throughout my career, I have honed my expertise in areas such as customer service, data analysis, and online purchasing coordination. These experiences have not only sharpened my ability to deliver results-driven solutions but have also enabled me to develop a deep understanding of client needs and how to effectively address them. By leveraging a combination of technical skills and a customer-centric approach, I strive to ensure that each project I manage exceeds expectations and contributes to the ongoing success of the business.

🇳🇮Managua, Nicaragua$10/hr90% JSSSince Feb 2025

Earnings and projects

MRR
$2k

Last 6 months ÷ 6

World#22,691 / 412k
🇳🇮Country#100 / 1,207
Revenue, last 30 days
$1.8k

Last 6 months: $12k

World#24,531 / 412k
🇳🇮Country#115 / 1,207
Total earnings
$19k

Billed in all: $20k

World#144,338 / 412k
🇳🇮Country#594 / 1,207
Per project
$19k

$12k in the last 6 months

World#6,416 / 412k
🇳🇮Country#46 / 1,207
Projects, last 6 months
1
0% fixed100% hourly
World#128,095 / 412k
🇳🇮Country#224 / 1,207
Projects in all
1

Across 2 contracts

0% fixed100% hourly
World#360,674 / 412k
🇳🇮Country#684 / 1,207

Earnings, last 30 days

$20k+$1.8k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$18k$19k$20k$21kOct 8Oct 23Nov 7

Skill rankings: #1 in 1 skill of 6

Rarest: top 4% in Data Entry, of 53,630. Ranked by MRR among everyone on Upwork with the skill.

  1. 1ProcessWire7 freelancers · 🇳🇮 #1Top 14%
  2. #97Customer Care2,153 freelancers · 🇳🇮 #2Top 5%
  3. #306Customer Satisfaction3,986 freelancers · 🇳🇮 #6Top 8%
  4. #845Data Analysis14,625 freelancers · 🇳🇮 #10Top 6%
  5. #2,020Data Entry53,630 freelancers · 🇳🇮 #19Top 4%
  6. #2,083Customer Service37,167 freelancers · 🇳🇮 #45Top 6%