Najelly H.
Virtual Assistant (ES/EN) | Admin Support, Customer Service & E-commer
👩🏻💻 Bilingual Virtual Assistant (ES/EN) with experience in remote admin support, customer service, and project coordination. I use tools like Google Workspace, Excel, Trello, and AI-based automation to simplify processes and boost productivity. 👜 I also run my own small e-commerce business, where I manage everything—from inventory and orders to organic traffic through Instagram, TikTok, Pinterest, and Facebook Marketplace. I know what it takes to grow a business from scratch. I’m excellent at managing routines, schedules, and multitasking. As someone who balances a small business, academic responsibilities, and personal tasks, I’ve developed strong discipline, time management, and attention to detail—skills that I apply to every project I support. 💼 What I can help you with: 📌 Admin support: email/calendar management, data entry, research 📌 E-commerce: product listings, order tracking, inventory updates 📌 AI content: automated posts, chatbot responses, email campaigns 📌 Bilingual customer service (English/Spanish)
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $5.1k
Billed in all: $7,638$7.6k
$2.5k in the last 6 months
Across 5 contracts
Earnings, last 30 days
Skill rankings: Top 13% in Canva
Ranked by MRR among everyone on Upwork with the skill.
- #40Community Strategy262 freelancers · 🇵🇪 #1Top 15%🇵🇪#1 of 1
- #2,054Artificial Intelligence10,593 freelancers · 🇵🇪 #7Top 19%🇵🇪#7 of 17
- #2,294Canva17,402 freelancers · 🇵🇪 #8Top 13%🇵🇪#8 of 31
- #4,768Virtual Assistance29,113 freelancers · 🇵🇪 #18Top 16%🇵🇪#18 of 109