Abigail U.

Your customers deserve more than a ticket number and your business deserves someone who treats every interaction like it matters. I'm Abigail, a Customer Service Representative with 3+ years of experience turning frustrated customers into loyal ones. I've managed high-volume phone, email, and live chat support across healthcare staffing and educational consulting, maintaining a 95%+ customer satisfaction rating in every role I've held. I don't just respond to customers. I listen, I solve, and I follow through because the difference between a customer who leaves and one who stays is almost always how they were made to feel. What you get when you work with me: ✅ 95%+ CSAT — proven across multiple industries and environments ✅ High-volume inbound & outbound call experience across US time zones ✅ CRM fluency ✅ Professional email and live chat support with fast response times ✅ Accurate documentation, record-keeping, and compliance ✅ Calm under pressure, clear in communication, and fully remote-ready If your customers matter to you, they'll matter to me too. 📩 Send me a message let's talk about how I can support your team.