Jonalyn M.
Virtual Assistance, IT Support, Appointment Setter
EXPERTISE MS Office 365 Outlook and Calendar Sharepoint OneDrive OneNote Citrix VMWare/VdaAS Printer and printer server issues VPN and Network Configuration Intune Snow/Salesforce Windows 10, 11 Apple devices, Android Initial Setup and issues PROFILE I am a qualified IT Servicedesk Analys with 8 years of experience in technical support of different admin software, system maintenance and hardware issues. I am comfortable working with a wide variety of people. I have excellent communication skills with email, chat and voice calls. I can work with various ticketing tools scrubbing and organizing tickets.
Earnings and projects
Last 6 months ÷ 3.1 months active (since Aug 2026)
Last 6 months: $4.5k
Billed in all: $4,809$4.8k
$1.5k in the last 6 months
Across 3 contracts
Earnings, last 30 days
Skill rankings: Top 6% in General Transcription
Ranked by MRR among everyone on Upwork with the skill.
- #243Tech & IT2,238 freelancers · 🇵🇭 #57Top 11%🇵🇭#57 of 523
- #272Appointment Scheduling3,126 freelancers · 🇵🇭 #118Top 9%🇵🇭#118 of 1,416
- #470Appointment Setting5,158 freelancers · 🇵🇭 #202Top 9%🇵🇭#202 of 2,388
- #481General Transcription8,318 freelancers · 🇵🇭 #146Top 6%🇵🇭#146 of 1,812
- #1,081Canva17,402 freelancers · 🇵🇭 #452Top 6%🇵🇭#452 of 6,542
- #2,244Virtual Assistance29,113 freelancers · 🇵🇭 #838Top 8%🇵🇭#838 of 9,892
- #3,780Data Entry53,630 freelancers · 🇵🇭 #1,792Top 7%🇵🇭#1,792 of 21,670