Sinovuyo L.

Hi there! I am detailed oriented customer support and sales specialist with hands-on experience in phone, email, and chat support for eCommerce and SaaS businesses. I have worked as a Phone Line Agent, handling high-volume calls, resolving order queries, and delivering calm, professional support. I also served as a Client Support Specialist, where I was assisting customers with queries and issue resolution with accuracy and empathy. I am confident on the phone, tech-savvy, and skilled at turning frustrated customers into satisfied ones. Whether it's managing support tickets, outreach, compliance follow-ups, or reliability, strong communication, and quick learning to every role. I can help you with: - Phone Support (inbound and outbound_ - Email and chat support - Sales and lead follow-ups - Compliance Outreach - U.S time zone support - High attention to detail & excellent English. If you need someone who is professional, friendly =, and committed to getting things done right. I'm your person!