Gloria A.

I help founders and growing businesses stay organized by managing day-to-day operations, CRM systems, follow-ups, and administrative workflows. With over 3 years of experience supporting businesses, I’ve managed an inbox with 30,000+ emails and built tracking systems and automations that help keep tasks, records, and follow-ups from slipping through the cracks. My work goes beyond completing admin tasks. I help organize information, manage follow-ups, keep projects on track, maintain CRM systems, and build practical workflows that make it easier for business owners to see what needs to happen next. I’ve worked across executive support, business operations, CRM management, client communication, property operations, recruitment support, content coordination, and digital systems. Here’s where I can support your business: Business Operations & Executive Support Managing inboxes and calendars, organizing priorities, coordinating tasks, tracking deadlines, handling follow-ups, and keeping day-to-day operations moving. CRM & Systems Management Managing pipelines, contacts, lead stages, follow-ups and workflows in platforms such as GoHighLevel, HubSpot and Airtable. I also build practical automations that reduce repetitive manual work and make sure important actions don't get missed. Workflow & Process Support Turning scattered information into organized trackers, processes, checklists and systems. I’m comfortable taking something that feels messy and creating a clearer way to manage it. Client, Lead & Outreach Support Managing communications, follow-ups, lead tracking, outreach, recruitment coordination and keeping records updated so opportunities don't get lost. Project & Team Coordination Tracking deliverables, organizing tasks, following up with team members and freelancers, maintaining project systems, and keeping priorities visible. Marketing & Content Operations Creating content strategies, supporting content calendars, Canva designs, social scheduling, email campaigns, funnels and other marketing tasks where operational support is needed. I’m comfortable working independently, learning new systems and figuring things out rather than waiting for every step to be explained. I also communicate clearly and keep clients updated on what has been completed, what is pending and what needs their attention. Tools I work with include: GoHighLevel, Airtable, HubSpot, Google Workspace, Microsoft 365, Asana, Trello, ClickUp, Slack, Canva, Beehiiv, Notion and other CRM, automation and business tools.