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Michael J.
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Michael J.

Multilingual (ENG- SPN- FR-CREOLE) Customer Service & Admin Assistant

Hello! I’m Michael Jean Baptiste, and I am passionate and dedicated to delivering exceptional customer service and efficient administrative support. Fluent in English, Spanish, and Haitian Creole, with intermediate proficiency in French and Brazilian Portuguese, I offer a multilingual advantage that allows me to connect with a diverse clientele. Services I Offer: Multilingual Customer Service & Support: I’ll ensure your clients have a seamless, positive experience, whether through phone, chat, or email, all while providing professional and personable service. Administrative Support: With my experience managing a language tutoring business and cofounding a handmade jewelry business, I can handle tasks like scheduling, email management, data entry, and more to keep your operations running smoothly. Virtual Assistant Services: Let me help you manage day-to-day tasks so you can focus on growing your business and achieving your goals. Why Choose Me: Multilingual Advantage: Fluent in 3 languages and proficient in 2 more, I offer versatile communication that can help you cater to a wider audience. Business Operations Experience: Having managed a language tutoring business and co-founded a handmade jewelry business, I bring practical experience in managing tasks efficiently, saving you time and resources. Client Satisfaction Focus: I’m committed to going above and beyond to deliver exceptional customer service, ensuring your clients feel valued and supported. Let’s work together to streamline your operations and provide outstanding experiences for your customers. I’m excited to help you achieve your goals!

🇭🇹Port-au-Prince, Haiti$10/hr100% JSSSince Feb 2025
GlobeUpwork

Earnings and projects

MRR
$1.5k

Last 6 months ÷ 6

World#32,372 / 412k
🇭🇹Country#6 / 107
Revenue, last 30 days
$1.5k

Last 6 months: $9k

World#30,589 / 412k
🇭🇹Country#7 / 107
Total earnings
$30k

Billed in all: $31k

World#110,575 / 412k
🇭🇹Country#16 / 107
Per project
$30k

$4.5k in the last 6 months

World#2,884 / 412k
🇭🇹Country#1 / 107
Projects, last 6 months
2
0% fixed100% hourly
World#88,918 / 412k
🇭🇹Country#24 / 107
Projects in all
1

Across 2 contracts

0% fixed100% hourly
World#360,671 / 412k
🇭🇹Country#92 / 107

Earnings, last 30 days

$31.5k+$1.5k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$30k$31k$32kOct 8Oct 23Nov 7

Skill rankings: Top 5% in French

Ranked by MRR among everyone on Upwork with the skill.

  1. #7Haitian Creole78 freelancers · 🇭🇹 #2Top 9%
  2. #45Patient Care512 freelancers · 🇭🇹 #1Top 9%
  3. #59Project Management Support644 freelancers · 🇭🇹 #1Top 9%
  4. #66Live Interpretation900 freelancers · 🇭🇹 #1Top 7%
  5. #77Portuguese987 freelancers · 🇭🇹 #1Top 8%
  6. #123French2,610 freelancers · 🇭🇹 #2Top 5%
  7. #167BPO Call Center1,567 freelancers · 🇭🇹 #2Top 11%
  8. #177Healthcare1,767 freelancers · 🇭🇹 #1Top 10%