Michael J.
Multilingual (ENG- SPN- FR-CREOLE) Customer Service & Admin Assistant
Hello! I’m Michael Jean Baptiste, and I am passionate and dedicated to delivering exceptional customer service and efficient administrative support. Fluent in English, Spanish, and Haitian Creole, with intermediate proficiency in French and Brazilian Portuguese, I offer a multilingual advantage that allows me to connect with a diverse clientele. Services I Offer: Multilingual Customer Service & Support: I’ll ensure your clients have a seamless, positive experience, whether through phone, chat, or email, all while providing professional and personable service. Administrative Support: With my experience managing a language tutoring business and cofounding a handmade jewelry business, I can handle tasks like scheduling, email management, data entry, and more to keep your operations running smoothly. Virtual Assistant Services: Let me help you manage day-to-day tasks so you can focus on growing your business and achieving your goals. Why Choose Me: Multilingual Advantage: Fluent in 3 languages and proficient in 2 more, I offer versatile communication that can help you cater to a wider audience. Business Operations Experience: Having managed a language tutoring business and co-founded a handmade jewelry business, I bring practical experience in managing tasks efficiently, saving you time and resources. Client Satisfaction Focus: I’m committed to going above and beyond to deliver exceptional customer service, ensuring your clients feel valued and supported. Let’s work together to streamline your operations and provide outstanding experiences for your customers. I’m excited to help you achieve your goals!
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $9k
Billed in all: $31,486$31k
$4.5k in the last 6 months
Across 2 contracts
Earnings, last 30 days
Skill rankings: Top 5% in French
Ranked by MRR among everyone on Upwork with the skill.
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