Jose Alberto E.
Customer Service
Hi there! I'm a dedicated customer service professional with a bachelor’s degree in International Business and a strong background in handling customer interactions via email, chat, and phone calls. I specialize in delivering top-notch support, ensuring customer satisfaction, and resolving issues efficiently. 🔹 What I Offer: ✔ Prompt and professional customer assistance ✔ Clear and effective communication ✔ Problem-solving and conflict resolution ✔ Multichannel support (email, chat, phone) ✔ Strong attention to detail and organizational skills With my international business expertise, I understand the importance of customer relations in a global marketplace. Whether you're a startup or an established brand, I'm here to help enhance your customer experience. Let’s work together to keep your customers happy and engaged! 🚀
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $9.8k
Billed in all: $17,265$17k
$3.3k in the last 6 months
Across 6 contracts
Earnings, last 30 days
Skill rankings: Top 4% in Translation
Ranked by MRR among everyone on Upwork with the skill.
- #40Lead Qualification671 freelancers · 🇩🇴 #2Top 6%🇩🇴#2 of 7
- #65Lead Management856 freelancers · 🇩🇴 #2Top 8%🇩🇴#2 of 4
- #432Recruiting4,153 freelancers · 🇩🇴 #3Top 10%🇩🇴#3 of 25
- #689Translation15,921 freelancers · 🇩🇴 #14Top 4%🇩🇴#14 of 145
- #1,085Online Chat Support11,527 freelancers · 🇩🇴 #35Top 9%🇩🇴#35 of 290
- #1,157Email Communication14,123 freelancers · 🇩🇴 #28Top 8%🇩🇴#28 of 223
- #1,820Customer Support20,101 freelancers · 🇩🇴 #32Top 9%🇩🇴#32 of 294