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Jose Alberto E.
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Jose Alberto E.

Customer Service

Hi there! I'm a dedicated customer service professional with a bachelor’s degree in International Business and a strong background in handling customer interactions via email, chat, and phone calls. I specialize in delivering top-notch support, ensuring customer satisfaction, and resolving issues efficiently. 🔹 What I Offer: ✔ Prompt and professional customer assistance ✔ Clear and effective communication ✔ Problem-solving and conflict resolution ✔ Multichannel support (email, chat, phone) ✔ Strong attention to detail and organizational skills With my international business expertise, I understand the importance of customer relations in a global marketplace. Whether you're a startup or an established brand, I'm here to help enhance your customer experience. Let’s work together to keep your customers happy and engaged! 🚀

🇩🇴Santo Domingo Oeste, Dominican Republic$10/hr100% JSS5.00 (2)Since Feb 2025

Earnings and projects

MRR
$1.6k

Last 6 months ÷ 6

World#29,001 / 412k
🇩🇴Country#118 / 1,225
Revenue, last 30 days
$283

Last 6 months: $9.8k

World#75,657 / 412k
🇩🇴Country#362 / 1,225
Total earnings
$17k

Billed in all: $17k

World#154,819 / 412k
🇩🇴Country#508 / 1,225
Per project
$4.2k

$3.3k in the last 6 months

World#41,441 / 412k
🇩🇴Country#210 / 1,225
Projects, last 6 months
3
0% fixed100% hourly
World#66,479 / 412k
🇩🇴Country#115 / 1,225
Projects in all
4

Across 6 contracts

17% fixed83% hourly
World#283,741 / 412k
🇩🇴Country#527 / 1,225

Earnings, last 30 days

$17.3k+$283 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$16.8k$17.0k$17.2k$17.4kOct 8Oct 23Nov 7

Skill rankings: Top 4% in Translation

Ranked by MRR among everyone on Upwork with the skill.

  1. #40Lead Qualification671 freelancers · 🇩🇴 #2Top 6%
  2. #65Lead Management856 freelancers · 🇩🇴 #2Top 8%
  3. #432Recruiting4,153 freelancers · 🇩🇴 #3Top 10%
  4. #689Translation15,921 freelancers · 🇩🇴 #14Top 4%
  5. #1,085Online Chat Support11,527 freelancers · 🇩🇴 #35Top 9%
  6. #1,157Email Communication14,123 freelancers · 🇩🇴 #28Top 8%
  7. #1,820Customer Support20,101 freelancers · 🇩🇴 #32Top 9%