Charlie O.

Customer Service Representative

Hi, I'm Charlie! I’m a detail-oriented professional with experience in customer service, business management, and import/export documentation. Currently, I work as a Loan Reviewer at TTEC Lipa, assessing applications and verifying documents with accuracy. Previously, as a Results Associate for a Healthcare account at Results CX, I excelled at multitasking and resolving customer issues efficiently across multiple channels. I’m proficient in Zendesk, Slack, Google Workspace (Calendar, Docs, Sheets), and Microsoft Office (Word, Excel, Outlook), enabling me to manage tasks, communicate effectively, and deliver top-quality results. I’m dedicated to helping clients streamline operations, handle administrative tasks, and provide excellent support. Let’s work together to make your projects run smoothly!