Nora K.
Nora Kato | Elite customer support agent
Hungarian-born and based in Italy, I am fluent in English and Italian and bring hands-on experience in customer support, email communication, and client relationship management. With a background in Business and Marketing, I combine clear problem-solving skills with a strong customer-first mindset to ensure every interaction is professional, efficient, and positive. I am known for handling customer inquiries with empathy and accuracy, resolving issues promptly, and representing brands with care and consistency. I take pride in treating every customer—and every business—as if it were my own.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $3.1k
Billed in all: $6,076$6.1k
$518 in the last 6 months
Across 16 contracts
Earnings, last 30 days
Skill rankings: Top 14% in Online Sales Management
Ranked by MRR among everyone on Upwork with the skill.
- #19Customer Satisfaction Research73 freelancers · 🇮🇹 #1Top 26%🇮🇹#1 of 1
- #29Online Sales Management208 freelancers · 🇮🇹 #1Top 14%🇮🇹#1 of 3
- #362Sales Call1,333 freelancers · 🇮🇹 #2Top 27%🇮🇹#2 of 8
- #453Email Campaign1,929 freelancers · 🇮🇹 #4Top 23%🇮🇹#4 of 8
- #1,301Telemarketing4,857 freelancers · 🇮🇹 #2Top 27%🇮🇹#2 of 18
- #1,410Appointment Setting5,158 freelancers · 🇮🇹 #1Top 27%🇮🇹#1 of 10
- #1,491Market Research8,409 freelancers · 🇮🇹 #11Top 18%🇮🇹#11 of 53
- #1,703Cold Calling6,565 freelancers · 🇮🇹 #1Top 26%🇮🇹#1 of 16