Rona Aira J.

🌟 Virtual Assistant | Customer Service & Sales Support | Aspiring Social Media Manager 🌟 🚀 Take Your Business to the Next Level Need a reliable professional to streamline your operations, generate leads, and grow your online presence? I’m Rona Aira, a proactive Virtual Assistant with experience in customer service, appointment setting, data management, sales support, and social media management. 💡 How I Can Help Your Business: +Customer Service & Chat Support – Resolve inquiries, maintain satisfaction, and build trust +Appointment Setting & Lead Generation – Book high-quality appointments and grow your client base +Administrative & Data Management – Accurate data entry, CRM updates, scheduling, and reporting +Social Media Management & Editing – Create engaging content and maintain a strong online presence +Sales Support & Upselling – Drive revenue and improve client retention 🛠 Skills That Make a Difference: +Hard Skills: Microsoft Office, CRM tools, data entry, database management, content creation, social media platforms, appointment setting, cold calling, editing, research +Soft Skills: Strong communication, organization, problem-solving, adaptability, attention to detail, time management, professionalism 💼 Experience That Counts: +Freelance VA / Cold Caller & Appointment Setter – Managed lead generation and virtual sales support for AC repair, insurance, and roofing industries +Service Crew / On-Site Supervisor, Burger King Philippines – Oversaw daily operations, managed staff, and ensured high service standards +Contact Center Representative, Mind Dragon Philippines – Handled high call volumes, generated sales leads, and exceeded targets +Office Staff / Encoder – Maintained accurate data with confidentiality and efficiency ✨ Why Hire Me? I’m tech-savvy, organized, and adaptable, ready to take tasks off your plate so you can focus on growing your business. Whether you need a reliable VA, customer service expert, sales support partner, or social media manager, I deliver accuracy, engagement, and measurable results. Let’s collaborate to streamline operations, grow your client base, and elevate your online presence! 🚀