Joyce Allen I.
Customer Support Specialist | Chat & Email Support | Data Analyst
Hi there! I’m Joyce, a highly motivated and detail-oriented professional with a strong background in data analysis and customer service. While I’m new to Upwork, I bring valuable experience from my previous roles, delivering high-quality work and ensuring efficient task management. I thrive in fast-paced environments, am highly organized, and always eager to learn and grow. Whether it’s handling administrative tasks, managing workload priorities, or analyzing information to meet business objectives, I’m committed to delivering excellence. Competencies: ✅ Skilled Associate with a proven track record of producing high-quality work ✅ Hardworking and eager to learn, always looking for ways to grow within a company ✅ Highly organized with strong workload prioritization skills, ensuring timely project completion ✅ Detail-oriented with the ability to analyze information and focus on relevant facts to achieve goals Tools & Platforms I Excel In: ⚙️Communication & Project Management: Slack, Trello, Microsoft Teams ⚙️Customer Support: Zendesk, Gorgias, Shopify, Aircall, Salesforce ⚙️Content Creation: Canva, ChatGPT ⚙️File Management: Google Drive, Microsoft Office Suite ⚙️Other Essentials: Outlook, SEO Keyword Research Let’s collaborate! I’m excited to bring my skills to your projects and help you stay organized and efficient. Feel free to reach out—I’d love to discuss how I can support your business needs.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $5.2k
Billed in all: $16,861$17k
$5.2k in the last 6 months
Earnings, last 30 days
Skill rankings: Top 13% in Canva
Ranked by MRR among everyone on Upwork with the skill.
- #27Zendesk API115 freelancers · 🇵🇭 #6Top 23%🇵🇭#6 of 34
- #64Clerical Skills372 freelancers · 🇵🇭 #43Top 17%🇵🇭#43 of 208
- #97Insurance435 freelancers · 🇵🇭 #52Top 22%🇵🇭#52 of 193
- #580Shopify Apps3,368 freelancers · 🇵🇭 #57Top 17%🇵🇭#57 of 198
- #580Salesforce CRM3,059 freelancers · 🇵🇭 #184Top 19%🇵🇭#184 of 769
- #1,046Google Docs8,007 freelancers · 🇵🇭 #548Top 13%🇵🇭#548 of 3,336
- #1,393Phone Communication6,538 freelancers · 🇵🇭 #669Top 21%🇵🇭#669 of 2,978
- #1,540Zendesk5,908 freelancers · 🇵🇭 #855Top 26%🇵🇭#855 of 2,921