Sunil Narayanrao M.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

Hi, I’m Sunil. I build clean, reliable, and compliant communication systems for businesses that rely on voice, SMS, and automation to run their daily operations. Over the last year, I’ve helped clients set up everything from simple SMS notifications to fully-automated voice agents and multi-step workflows. Most of my work revolves around: Twilio (SMS, Voice & IVR) = = = 1) Building IVRs that actually feel natural to callers 2) Setting up call routing, voicemail logic, forwarding rules, and fallback flows 3) Fixing deliverability issues, debugging 30007/30008 errors, and handling U.S. A2P registrations from start to approval AI Voice Agents & Chatbots = = = 1) Designing AI callers that book appointments, qualify leads, or triage after-hours calls 2) Creating chatbots that connect with CRMs, Google Sheets, or internal tools 3) Using Vapi, RetellAI, ElevenLabs, and other platforms to make the experience sound genuinely human Automations (n8n, Zapier, Make.com) = = = 1) Complete workflow automations for lead follow-ups, reminders, and data sync 2) Multi-system integrations: Google Sheets, SharePoint, Airtable, Go HighLevel, Monday, and custom CRMs 3) Replacing repetitive human tasks with fast, reliable automated logic A2P 10DLC & Messaging Compliance = = = 1) Registering brands and campaigns correctly the first time. 2) Troubleshooting rejections and ensuring compliance. 3) Improving delivery rates through proper templates and routing I’ve worked with clients who are associated to plumbing companies, dental and healthcare practices, real estate teams, e-commerce brands, and SaaS founders — each with their own quirks and communication challenges. My goal is always the same: build something solid, easy to maintain, and future-proof. A few recent projects = = = 1) Built an AI voice agent that handles all after-hours calls for a plumbing company, books appointments, and sends summaries to their CRM 2) Created a Twilio IVR + SMS follow-up system for a healthcare client 3) Automated a multi-step lead nurturing workflow across Google Sheets, Twilio, and n8n 4) Set up Multiple A2P campaigns for clients sending high-volume marketing and conversational traffic 5) Integrated voice, SMS, and email flows into a single communication system for a growing SaaS team What clients usually appreciate? = = = 1) I give clear explanations instead of complicated jargon 2) I’m fast with debugging and don’t “experiment” on your live traffic 3) Your project won’t be left half-done — I stay until it works properly 4) I focus on your business logic first, and then the tech If you want someone who knows Twilio, AI and Automation inside-out — and can help you build something that actually works in the real world — I’d be happy to talk through your project.