Gabriela M.

I want to be able to secure a challenging career opportunity where I can fully utilize my extensive experience in technical support, customer service, EHR medical interoperability, and QA testing, while contributing to the success and growth of the company. Qualifications * Over 16 years of technical support experience, with 7 years specializing in EHR Medical Interoperability and QA testing . * Highly resourceful and quick to learn, with a strong ability to adapt to new environments and tools. * Exceptional at multi-tasking , troubleshooting, and resolving/de-escalating situations over the phone or via email. * Skilled at mentoring, sharing knowledge, and providing excellent customer service and technical support.