Girom R.

I am a dedicated professional with 19 years BPO or Call Center experience in providing both sales and exceptional customer service / support. 14 years of strong sales background from various accounts and a 9-year customer service experience respectively. Through the years, my personal experience has honed my skills and gained knowledge to various business needs. With years of successful cold calling experience, a proven track record of generating qualified leads, and a deep understanding of sales strategies, I am confident in my ability to significantly contribute to every team's and company’s sales growth. Throughout my career, I have consistently demonstrated exceptional skills in identifying potential clients, building rapport over the phone, effectively presenting value propositions, and closing deals. Not to mention, I never thought that I would be comfortable with sales making me as one of the consistent top performing sales agent from one company to another. I also had the opportunity servicing different markets such as United States of America (US), United Kingdom (UK), Canada, Australia and New Zealand. Having myself in BPO industry for 19 years has taught me to be Proficient in various CRM platforms such as Salesforce and Siebel, Polar Vision and Polar Legacy, Podio Powermax.