Hermelita M.

Medical Virtual Assistant | eClinicalWorks | Data Entry Specialist

𝐍𝐞𝐞𝐝 𝐚 𝐓𝐨𝐩-𝐍𝐨𝐭𝐜𝐡 𝐌𝐞𝐝𝐢𝐜𝐚𝐥 𝐕𝐀 𝐭𝐨 𝐡𝐚𝐧𝐝𝐥𝐞 𝐲𝐨𝐮𝐫 𝐭𝐚𝐬𝐤𝐬 𝐬𝐨 𝐲𝐨𝐮 𝐜𝐚𝐧 𝐟𝐨𝐜𝐮𝐬 𝐨𝐧 𝐜𝐚𝐫𝐢𝐧𝐠 𝐟𝐨𝐫 𝐩𝐚𝐭𝐢𝐞𝐧𝐭𝐬? Here's what I can do for you! 👇 🫂 Patient Support 📆 Appointment Scheduling 🪪 Insurance Verification 𝘼𝙥𝙥𝙤𝙞𝙣𝙩𝙢𝙚𝙣𝙩 𝙎𝙘𝙝𝙚𝙙𝙪𝙡𝙞𝙣𝙜: Managed inbound/outbound calls, emails, chat, and after-hours scheduling for follow-ups, focusing on Nutrition, Suboxone, and Mental Health patients. 𝘿𝙖𝙩𝙖 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩: Uploaded and organized patient documents, including IDs, insurance, lab results, and entered data efficiently using Microsoft Excel. 𝙄𝙣𝙨𝙪𝙧𝙖𝙣𝙘𝙚 𝙑𝙚𝙧𝙞𝙛𝙞𝙘𝙖𝙩𝙞𝙤𝙣: Verified insurance coverage using platforms like Trizetto, Espace, and Waystar to ensure claim accuracy. 𝘽𝙞𝙡𝙡𝙞𝙣𝙜 𝙖𝙣𝙙 𝙋𝙖𝙮𝙢𝙚𝙣𝙩 𝘾𝙤𝙡𝙡𝙚𝙘𝙩𝙞𝙤𝙣: Accurately entered CPT and ICD codes for billing and handled copay collection. 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙎𝙪𝙥𝙥𝙤𝙧𝙩: Assisted patients and workers through calls, emails, and social media inquiries with professionalism and efficiency. 𝐓𝐎𝐎𝐋𝐒 𝐓𝐇𝐀𝐓 𝐈 𝐔𝐒𝐄: 👩‍💻👩‍💻👩‍💻 𝐏𝐫𝐚𝐜𝐭𝐢𝐜𝐞 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐚𝐧𝐝 𝐇𝐞𝐚𝐥𝐭𝐡𝐜𝐚𝐫𝐞 𝐓𝐨𝐨𝐥𝐬: • eClinicalWorks • Waystar • Trizetto • Espaces 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧 𝐚𝐧𝐝 𝐂𝐚𝐥𝐥 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: • RingCentral • Net2Phone • Podium • WhatsApp • Skype • Zoom 𝐏𝐫𝐨𝐝𝐮𝐜𝐭𝐢𝐯𝐢𝐭𝐲 𝐚𝐧𝐝 𝐎𝐟𝐟𝐢𝐜𝐞 𝐓𝐨𝐨𝐥𝐬: • Google Workspace • Microsoft 365 𝗟𝗲𝘁’𝘀 𝘄𝗼𝗿𝗸 𝘁𝗼𝗴𝗲𝘁𝗵𝗲𝗿 𝘁𝗼 𝗽𝗿𝗼𝘃𝗶𝗱𝗲 𝗲𝗳𝗳𝗶𝗰𝗶𝗲𝗻𝘁, 𝗰𝗼𝗺𝗽𝗮𝘀𝘀𝗶𝗼𝗻𝗮𝘁𝗲 𝘀𝘂𝗽𝗽𝗼𝗿𝘁 𝗮𝗻𝗱 𝘀𝘁𝗿𝗲𝗮𝗺𝗹𝗶𝗻𝗲 𝗽𝗮𝘁𝗶𝗲𝗻𝘁 𝗰𝗮𝗿𝗲. 𝗜’𝗺 𝗿𝗲𝗮𝗱𝘆 𝘁𝗼 𝗯𝗿𝗶𝗻𝗴 𝗺𝘆 𝗲𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲 𝗮𝗻𝗱 𝗱𝗲𝗱𝗶𝗰𝗮𝘁𝗶𝗼𝗻 𝘁𝗼 𝘆𝗼𝘂𝗿 𝘁𝗲𝗮𝗺! Message me! 💌