Jacqueline H.

Operations & Client Support | Coachig & Social Impact Business

I help mission-driven businesses, coaching programs, and NGOs run smoothly, support their clients, and create meaningful impact. I bring structure, reliability, and a mindful, organized approach to managing operations, projects, and content. My skills include: • Client support & communication: inbox management, onboarding, scheduling, customer success • Project assistance & remote collaboration: Asana, Slack, Google Workspace, Notion • Content creation & support: newsletters, social media (ActiveCampaign, Wix, Instagram, LinkedIn, Facebook, light photo/video editing, Canva) • Administrative operations: data entry, proposals, invoices, CRM systems (Monday, Easybill) I value clarity, calm workflows, and meaningful collaboration. With a background in social work (B.A.), I combine empathy and clear communication with operational efficiency. I thrive in environments where I can take ownership, streamline workflows, and contribute to the growth and success of women-led and purpose-driven organizations. I speak German natively and English fluently and professionally.