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Aileen U.

Aileen U.

Client Success Specialist

Although I'm relatively new to Upwork, I bring more than 15 years of real-world sales/closing experience. I've spent my career selling to business owners, senior managers and C-suite executives across multiple industries, including consulting, SaaS, training, education, food & beverage and professional services. My background includes roles as a Managing Director, Key Account Manager, Customer Success Team Lead, Closer, Business Consultant and Sales Professional. Recently, I worked remotely for a US-based coaching company where I helped entrepreneurs and business owners grow their companies through improved sales activity, accountability, client success, and retention. During my time there, I helped improve retention by approximately 30% within six months. I am highly comfortable building rapport, identifying business challenges, handling objections and guiding prospects toward confident buying decisions. I genuinely enjoy understanding how businesses operate and helping clients connect the dots between where they are today and where they want to be. Price points I have sold ranges from a few thousand dollars for training and consulting engagements through to larger annual corporate contracts and long-term service agreements. Throughout my career I have worked with both SMEs and large organisations including Coca-Cola, PepsiCo and National Brands. Some of the solutions I have sold include: • Business coaching and consulting programmes • SaaS and compliance software solutions • Food safety consulting and training services • Quality management system implementation and auditing services • Ongoing service agreements and retainers

🇿🇦Cape Town, South Africa$45/hr100% JSSSince Feb 2025

Earnings and projects

MRR
$4.3k

Last 6 months ÷ 2.8 months active (since Aug 2026)

World#7,146 / 412k
🇿🇦Country#29 / 2,548
Revenue, last 30 days
$5.2k

Last 6 months: $12k

World#5,300 / 412k
🇿🇦Country#23 / 2,548
Total earnings
$12k

Billed in all: $13k

World#181,490 / 412k
🇿🇦Country#994 / 2,548
Per project
$12k

$12k in the last 6 months

World#12,608 / 412k
🇿🇦Country#69 / 2,548
Projects, last 6 months
1

Across 2 contracts

0% fixed100% hourly
World#128,092 / 412k
🇿🇦Country#683 / 2,548
Projects in all
1

Across 2 contracts

0% fixed100% hourly
World#360,671 / 412k
🇿🇦Country#2,191 / 2,548

Earnings, last 30 days

$13k+$5.2k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$5k$10k$15kOct 8Oct 23Nov 7

Skill rankings: Top 0.73% in Sales Lead Lists

Ranked by MRR among everyone on Upwork with the skill.

  1. #4Key Account Management264 freelancers · 🇿🇦 #1Top 2%
  2. #7Sales Coaching337 freelancers · 🇿🇦 #1Top 2%
  3. #8Food & Beverage670 freelancers · 🇿🇦 #1Top 1%
  4. #8High-Ticket Closing404 freelancers · 🇿🇦 #1Top 2%
  5. #19Customer Onboarding1,245 freelancers · 🇿🇦 #1Top 2%
  6. #19Proposal Writing936 freelancers · 🇿🇦 #2Top 2%
  7. #20Sales Lead Lists2,725 freelancers · 🇿🇦 #1Top 0.73%
  8. #25Report Writing2,074 freelancers · 🇿🇦 #1Top 1%