Ashish M.

12 years in Microsoft 365. I've seen environments that are a complete mess, and I've seen ones that just needed a small push in the right direction. Either way, I know how to get things sorted. My day job is managing M365 for a global company — users, devices, security, the whole thing. But the work I'm most proud of is the stuff that used to take forever and now just... happens on its own. What I work on: M365 migrations — tenant-to-tenant, hybrid to cloud, Exchange, SharePoint, Teams, Entra ID Intune — Windows, macOS, Autopilot, MDM, MAM, app packaging, compliance policies Security & compliance — DLP, Purview, sensitivity labels, PIM, Identity Governance, eDiscovery Automation — Power Automate, PowerShell, Graph API, end-to-end workflow builds Copilot Studio — AI bots for IT self-service, internal helpdesk, process automation Identity & access — Entra ID, conditional access, Azure AD Connect, SSO, ADFS, B2B/B2C Stuff I've actually built and delivered: An AI helpdesk bot where employees reset their own passwords, create groups, and fix PC issues — no IT ticket needed. Cut helpdesk volume by 10% Onboarding and offboarding automation that went from 20 minutes of manual work to 2 minutes Migrated 2,500+ mailboxes from hybrid Exchange to the cloud — nothing lost, no complaints Full tenant-to-tenant migration across Exchange, SharePoint, Teams and Entra ID with zero downtime How I work: I'll flag it if I think there's a better approach — even if it's more work for me I document everything, so you're never dependent on me to understand your own environment I stay around after delivery to make sure things are actually working If any of this sounds like what you need, just send me a message.