Karl Luigie B.
Customer Service & Tech Support | Digital Literacy, Computer Skills
I am a highly organized and dependable with 4 years of experience in customer email support, order management, and administrative reporting. I specialize in handling order-related inquiries, urgent requests, cancellations, and providing timely order status updates and ETAs — all with a strong focus on accuracy and customer satisfaction. Skilled in using tools like Microsoft Outlook, Teams, and Excel (pivot tables), I ensure smooth communication, clean data, and reliable reporting for both internal teams and external clients. Whether you're looking for help with inbox management, data entry, or e-commerce back-end support, I bring a service-driven mindset and proven attention to detail
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $5.9k
Billed in all: $8,437$8.4k
$2.9k in the last 6 months
Earnings, last 30 days
Skill rankings: Top 13% in Data Entry
Ranked by MRR among everyone on Upwork with the skill.
- #250Microsoft Teams1,293 freelancers · 🇵🇭 #49Top 19%🇵🇭#49 of 229
- #319Microsoft Outlook1,954 freelancers · 🇵🇭 #131Top 16%🇵🇭#131 of 637
- #700Calendar Management4,894 freelancers · 🇵🇭 #293Top 14%🇵🇭#293 of 1,947
- #721Email Management4,968 freelancers · 🇵🇭 #360Top 15%🇵🇭#360 of 2,289
- #6,723Customer Service37,168 freelancers · 🇵🇭 #3,650Top 18%🇵🇭#3,650 of 18,591
- #6,837Data Entry53,630 freelancers · 🇵🇭 #3,485Top 13%🇵🇭#3,485 of 21,670