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Patricia B.

Patricia B.

Operations & Business Systems | Controls, Concur, HRIS & AI

Operations professional focused on building and maintaining reliable business infrastructure — including systems, workflows, financial operations, internal controls, and the evaluation of AI-enabled business applications to ensure they align with real-world operational needs. I bring extensive hands-on operational experience across investment firms, private equity, construction, and growth-stage companies, helping leadership teams bring structure, clarity, and consistency to back-office operations without unnecessary complexity. My work spans HR, finance, compliance, expense management, vendor operations, multi-entity processes, and business systems — with a practical focus on making sure workflows, approvals, controls, and technology work together effectively. Core Expertise • HRIS and workforce systems — ADP Workforce Now, BambooHR • Expense and financial operations — SAP Concur, accounting integrations, corporate cards • Accounts payable, vendor management, and reconciliations • Internal controls, approval workflows, and audit readiness • HR operations and benefits administration • Fund administration and investment operations support • Multi-entity coordination, allocations, and financial reporting • Process documentation and workflow optimization • AI-enabled business systems evaluation and workflow validation Typical Engagements ✔ ADP Workforce Now implementation cleanup, optimization, or process review ✔ SAP Concur setup, corporate card structure, approval workflows, and process redesign ✔ Accounts payable and vendor control stabilization ✔ Multi-entity operational and reporting coordination ✔ Internal controls and approval workflow alignment ✔ HR operations system organization and documentation ✔ Process documentation and operational reset after turnover, rapid growth, or system changes ✔ Evaluation and testing of AI-enabled finance, HR, compliance, and business operations platforms What I Do Differently • Practical execution, not theoretical strategy • Strong understanding of how HR, finance, compliance, and operational systems intersect • Experience in regulated environments, including SEC, union, and federal-contract settings • Focus on sustainable processes and systems that continue to work after the engagement ends • Ability to translate operational experience into practical feedback for AI-enabled business systems, helping ensure automated workflows reflect how organizations actually operate Engagement Structure • Defined cleanup, review, or optimization projects • Fractional operational support • Transition or stabilization periods • Systems and workflow evaluation • AI-enabled platform testing and operational feedback Best suited for organizations that need experienced operational infrastructure support — whether for a defined project, ongoing fractional engagement, system review, or a longer-term opportunity.

🇺🇸Matawan, United States$100/hr95% JSS5.00 (3)Since Mar 2025

Earnings and projects

MRR
$325

Last 6 months ÷ 6

World#95,184 / 412k
🇺🇸Country#13,728 / 62.1k
Revenue, last 30 days
$0

Last 6 months: $1.9k

Total earnings
$3.7k

Billed in all: $4.1k

World#279,738 / 412k
🇺🇸Country#43,704 / 62.1k
Per project
$622

$975 in the last 6 months

World#162,921 / 412k
🇺🇸Country#27,620 / 62.1k
Projects, last 6 months
2

Across 3 contracts

67% fixed33% hourly
World#88,918 / 412k
🇺🇸Country#11,762 / 62.1k
Projects in all
6

Across 8 contracts

75% fixed25% hourly
World#250,290 / 412k
🇺🇸Country#35,789 / 62.1k

Earnings, last 30 days

$4.1kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$4,000$4,050$4,100$4,150Oct 8Oct 23Nov 7

Skill rankings: Top 24% in Process Development

Ranked by MRR among everyone on Upwork with the skill.

  1. #40Internal Control168 freelancers · 🇺🇸 #9Top 24%
  2. #54ADP Workforce Now151 freelancers · 🇺🇸 #26Top 36%
  3. #65Benefits237 freelancers · 🇺🇸 #33Top 27%
  4. #71HR System Management249 freelancers · 🇺🇸 #18Top 29%
  5. #86Expense Reporting281 freelancers · 🇺🇸 #26Top 31%
  6. #104Process Development441 freelancers · 🇺🇸 #42Top 24%
  7. #207Financial Management740 freelancers · 🇺🇸 #56Top 28%
  8. #239Regulatory Compliance759 freelancers · 🇺🇸 #70Top 31%