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Chelsea D.

Chelsea D.

Customer Service Email & Chat Support | Virtual & Admin Assistant |

🚀 Top Value Proposition Highly effective Remote Administrative Professional and Virtual Assistant with 8+ years of experience specializing in operational support, lead generation, and non-voice client relations. My background is built on delivering high-quality service through email and chat support, backed by hands-on experience in LinkedIn outreach, data accuracy, and administrative task management. 🎯 Core Competencies Remote Administration & Business Support: Specialized in lead sourcing, targeted LinkedIn outreach, email management, data entry, and meticulous document formatting (CPD documents, client records). Non-Voice Client Relations: Proven expertise in dedicated chat and email support (E-commerce, B2B, Healthcare), problem-solving complex issues (orders, claims, returns), and maintaining high customer satisfaction. Tech Stack: Proficient in CRM tools (Data Entry/Management), Google Workspace, Microsoft Office, Zendesk/Freshdesk, Kustomer, Five9, and Zopim/Comm100. ⭐ Why Partner With Me? Reliability & Detail: I am highly detail-oriented and committed to ensuring tasks are executed accurately and deadlines are met. Adaptability: I am a fast learner, quickly mastering new tools and systems to optimize workflows. Growth Mindset: Committed to long-term collaboration and continuous skill development as a Virtual Assistant. Seeking remote, non-voice opportunities to support growing teams and businesses. Let's connect! 🤝

🇵🇭Dumaguete, Philippines$6/hr90% JSSSince Mar 2025

Earnings and projects

MRR
$181

Last 6 months ÷ 5.7 months active (since May 2026)

World#117,034 / 412k
🇵🇭Country#20,291 / 56.3k
Revenue, last 30 days
$0

Last 6 months: $1k

Total earnings
$1k

Billed in all: $1.1k

World#391,832 / 412k
🇵🇭Country#54,883 / 56.3k
Per project
$1k

$1k in the last 6 months

World#121,606 / 412k
🇵🇭Country#22,336 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
1
0% fixed100% hourly
World#360,671 / 412k
🇵🇭Country#43,767 / 56.3k

Earnings, last 30 days

$1.1kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$1,100$1,120$1,140$1,160Oct 8Oct 23Nov 7

Skill rankings: Top 28% in Communication Skills

Ranked by MRR among everyone on Upwork with the skill.

  1. #27Kustomer51 freelancers · 🇵🇭 #12Top 53%
  2. #34Five993 freelancers · 🇵🇭 #23Top 37%
  3. #280Chat & Messaging Software924 freelancers · 🇵🇭 #134Top 30%
  4. #509Email1,368 freelancers · 🇵🇭 #230Top 37%
  5. #524Time Management1,763 freelancers · 🇵🇭 #237Top 30%
  6. #631Communication Skills2,224 freelancers · 🇵🇭 #279Top 28%
  7. #846Email Outreach2,050 freelancers · 🇵🇭 #178Top 41%
  8. #933Jira3,199 freelancers · 🇵🇭 #125Top 29%