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Somtochukwu A.
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Somtochukwu A.

Operations Manager | CRM, SOPs, Workflow Automation

I help founders and small teams bring structure to the way their business runs. Over the last 8+ years, I have organized the operating systems behind growing businesses: SOPs, team workflows, follow-up processes, project trackers, reporting, and repeatable admin systems. The main work usually already has momentum. What needs structure is everything around it: how tasks move, how follow-up happens, how decisions are tracked, how reports stay visible, and how recurring work gets done without needing to be chased. My strength is understanding how the business runs, then building a practical structure around it. That can look like organizing team workflows, building SOPs, improving follow-up processes, creating trackers and dashboards, cleaning up operating routines, or setting up simple systems that make the day-to-day easier to manage. What clients usually appreciate is that I do not only complete tasks. I look at the workflow, organize the moving pieces, document the steps, and help the day-to-day run with more clarity. If your business is growing and you want operations that feel more structured, click the Message button. Tell me what needs to run better, and I will help you identify the clearest place to start.

🇳🇬Abuja, Nigeria$10/hr100% JSS4.87 (5)Since Mar 2025
GlobeUpwork

Earnings and projects

MRR
$2.2k

Last 6 months ÷ 6

World#19,941 / 412k
🇳🇬Country#258 / 13.8k
Revenue, last 30 days
$2.5k

Last 6 months: $13k

World#20,477 / 412k
🇳🇬Country#301 / 13.8k
Total earnings
$33k

Billed in all: $33k

World#104,119 / 412k
🇳🇬Country#1,323 / 13.8k
Per project
$6.6k

$6.6k in the last 6 months

World#26,177 / 412k
🇳🇬Country#245 / 13.8k
Projects, last 6 months
2
50% fixed50% hourly
World#88,918 / 412k
🇳🇬Country#5,057 / 13.8k
Projects in all
5

Across 7 contracts

14% fixed86% hourly
World#266,042 / 412k
🇳🇬Country#10,079 / 13.8k

Earnings, last 30 days

$33k+$2.5k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$30k$32k$34kOct 8Oct 23Nov 7

Skill rankings: Top 3% in Email Management

Ranked by MRR among everyone on Upwork with the skill.

  1. #43Operational Planning519 freelancers · 🇳🇬 #2Top 8%
  2. #58Task Automation845 freelancers · 🇳🇬 #1Top 7%
  3. #85Project Workflows1,289 freelancers · 🇳🇬 #7Top 7%
  4. #87Ecommerce Support1,624 freelancers · 🇳🇬 #1Top 5%
  5. #100Notion2,323 freelancers · 🇳🇬 #4Top 4%
  6. #144Email Management4,968 freelancers · 🇳🇬 #10Top 3%
  7. #152Calendar Management4,894 freelancers · 🇳🇬 #15Top 3%
  8. #234Process Improvement2,840 freelancers · 🇳🇬 #7Top 8%