Somtochukwu A.
Operations Manager | CRM, SOPs, Workflow Automation
I help founders and small teams bring structure to the way their business runs. Over the last 8+ years, I have organized the operating systems behind growing businesses: SOPs, team workflows, follow-up processes, project trackers, reporting, and repeatable admin systems. The main work usually already has momentum. What needs structure is everything around it: how tasks move, how follow-up happens, how decisions are tracked, how reports stay visible, and how recurring work gets done without needing to be chased. My strength is understanding how the business runs, then building a practical structure around it. That can look like organizing team workflows, building SOPs, improving follow-up processes, creating trackers and dashboards, cleaning up operating routines, or setting up simple systems that make the day-to-day easier to manage. What clients usually appreciate is that I do not only complete tasks. I look at the workflow, organize the moving pieces, document the steps, and help the day-to-day run with more clarity. If your business is growing and you want operations that feel more structured, click the Message button. Tell me what needs to run better, and I will help you identify the clearest place to start.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $13k
Billed in all: $33,005$33k
$6.6k in the last 6 months
Across 7 contracts
Earnings, last 30 days
Skill rankings: Top 3% in Email Management
Ranked by MRR among everyone on Upwork with the skill.
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- #152Calendar Management4,894 freelancers · 🇳🇬 #15Top 3%🇳🇬#15 of 814
- #234Process Improvement2,840 freelancers · 🇳🇬 #7Top 8%🇳🇬#7 of 201