Jade Y.

Hi, I’m Jade – an experienced Project and Operations Specialist with a focus on workflow automation and client success. With over five years of experience in the travel risk management industry, I’ve led global teams, overseen high-pressure operations, and built strong client relationships through consistent communication and trust. I now support businesses in improving their systems and processes through platforms like Make.com, alongside expert project coordination and virtual assistance. Whether you need help managing clients, optimising workflows, or streamlining day-to-day operations, I bring structure, clarity, and a proactive approach to every project. Key Skills: ✅ Project Management & Operations ✅ Workflow Automation using Make.com ✅ CRM & Calendar Management ✅ Client Communication & Relationship Building I’m especially passionate about sustainability, remote work, and supporting purpose-driven businesses. If you're looking for someone reliable, detail-oriented, and solution-focused, I’d love to connect and would be happy to organise a call.