Youssef S.

Customer Service & Tech Support | macOS, Windows Administration

Hi there, i am dedicated and a driven Customer Service Specialist with over [2 years] of experience delivering exceptional support to clients. My expertise lies in resolving customer inquiries, managing complaints, and ensuring a seamless customer experience that builds trust and loyalty. CONTACT ABOUT ME I am a driven Technical Support Specialist with 2 years of experience in providing exceptional technical support to both end-users and enterprise clients. Proficient in troubleshooting hardware, software, and network issues. I worked in multinational telecome companies and I showed adherence to the rules and exceeded the clients' expectations.

🇪🇬Alexandria, Egypt$15/hr85% JSSSince Mar 2025

Earnings and projects

MRR

$1,108$1.1k

Last 6 months ÷ 6

#43,915 / 412,022 / 412k

🇪🇬#503 / 6,384 / 6,384

Revenue, last 30 days

$954$954

Last 6 months: $6.6k

#44,188 / 412,022 / 412k

🇪🇬#508 / 6,384 / 6,384

Total earnings

$26,178$26k

Billed in all: $28,661$29k

#120,373 / 412,022 / 412k

🇪🇬#1,251 / 6,384 / 6,384

Per project

$26,178$26k

$6.6k in the last 6 months

#3,772 / 412,022 / 412k

🇪🇬#29 / 6,384 / 6,384

Projects, last 6 months

0% fixed100% hourly

#128,092 / 412,022 / 412k

🇪🇬#1,858 / 6,384 / 6,384

Projects in all

0% fixed100% hourly

#360,671 / 412,022 / 412k

🇪🇬#5,638 / 6,384 / 6,384

$28.7k+$954 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch

Skill rankings: Top 15% in Tech & IT

Ranked by MRR among everyone on Upwork with the skill.

#336Tech & IT2,238 freelancers · 🇪🇬 #9Top 15%🇪🇬#9 of 43
#1,984Technical Support11,267 freelancers · 🇪🇬 #38Top 18%🇪🇬#38 of 251
#5,798Customer Service37,167 freelancers · 🇪🇬 #91Top 16%🇪🇬#91 of 613

Youssef S.

Earnings and projects

Earnings, last 30 days