Marshalee D.

Customer Service & Tech Support | Email Management, Management Skills

I am a detail-oriented and proactive professional with a strong customer service and administrative support background. Known for my ability to thrive in high-pressure environments while ensuring seamless operations. My commitment to excellence drives me to meet and exceed client expectations, fostering long-term relationships that enhance customer loyalty. I am adept at utilizing various software applications to improve workflow efficiency and maintain organized records. Skills: Microsoft Office 365 Zendesk Zoho CRM Microsoft Dynamics 365 Calendar Management Email Management Data Entry Customer Service Research and Analysis Project Management Amazon.com Marketplace Payment Processing Record Management Reservation Systems Problem Solving Client Relations