Marshalee D.
Customer Service & Tech Support | Email Management, Management Skills
I am a detail-oriented and proactive professional with a strong customer service and administrative support background. Known for my ability to thrive in high-pressure environments while ensuring seamless operations. My commitment to excellence drives me to meet and exceed client expectations, fostering long-term relationships that enhance customer loyalty. I am adept at utilizing various software applications to improve workflow efficiency and maintain organized records. Skills: Microsoft Office 365 Zendesk Zoho CRM Microsoft Dynamics 365 Calendar Management Email Management Data Entry Customer Service Research and Analysis Project Management Amazon.com Marketplace Payment Processing Record Management Reservation Systems Problem Solving Client Relations
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $7.4k
Billed in all: $26,360$26k
$7.4k in the last 6 months
Earnings, last 30 days
Skill rankings: Top 13% in Phone Communication
Ranked by MRR among everyone on Upwork with the skill.
- #874Phone Communication6,538 freelancers · 🇯🇲 #19Top 13%🇯🇲#19 of 113
- #1,076Zendesk5,908 freelancers · 🇯🇲 #18Top 18%🇯🇲#18 of 139
- #1,720Technical Support11,267 freelancers · 🇯🇲 #20Top 15%🇯🇲#20 of 136
- #2,211Email Support14,954 freelancers · 🇯🇲 #33Top 15%🇯🇲#33 of 205
- #5,024Customer Service37,167 freelancers · 🇯🇲 #73Top 14%🇯🇲#73 of 525