Saka M.

With over 4 years of experience, I help businesses deliver outstanding customer experiences, manage product and order data efficiently, train AI Models and maintain clear communication. ✅ SERVICES I OFFER ◉ E-commerce Customer Support (EN/FR): I handle customer inquiries via chat, email, and social media with a warm, solution-oriented approach. Familiar with platforms like Shopify, WooCommerce, Etsy, and Amazon. Tools: JustCall, Zendesk, Adversus, Zapier, Discord, Google Workspace, and more. ◉ Bilingual Virtual Assistance (English & French): I provide seamless communication with busy individuals and international customers. Translation of documents and messages, product descriptions, FAQ updates, and more, all delivered with cultural sensitivity and clarity. ◉ Administrative Support & Data Management: I help you stay organized behind the scenes with: – CRM updates and inbox/calendar management – Product listings and inventory updates – Spreadsheet reporting and order tracking – File organization and cloud storage – Web research and data cleanup ◉ Data Entry & Annotation: I operate fast and accurate data entry for product catalogs, customer info, reports, and AI tasks. Experience with collection and annotation platforms. By outsourcing these tasks, businesses can focus on core operations while I take care of the communication, data, and client experience side. Let’s build something great. Book a call with me now.