Rosangela L.

Social Media Strategist & Customer Happiness Specialist

I’m passionate about social media and customer communication—two areas where I’ve built my experience and found my professional purpose. With a background in Foreign Trade and hands-on experience managing online communities, I’ve helped U.S.-based businesses stay connected with their clients through platforms like Instagram, Facebook, WhatsApp, and email. I worked for a full year as a Community Manager for Halcon Global Cargo and Latin Shop, handling both content and customer interactions. I also hold certifications in Community Management and basic programming, and I’m currently expanding my skills by studying artificial intelligence. I’m organized, responsible, and committed to constant learning. I enjoy taking on new challenges and thrive in roles where I can help businesses communicate more effectively while delivering an excellent client experience. Let’s work together to take your customer communication and digital presence to the next level.