Summa P.

Sales & Customer Service Pro | Lead Gen, Appointment Setting & CRM Exp

Hi! I’m Summa Pierre, a seasoned Sales and Customer Service Professional with 6+ years of experience in lead generation, appointment setting, and client support—all in remote environments. I help businesses convert leads, boost client engagement, and streamline sales processes. I specialize in: Appointment Setting & Lead Generation – B2B and B2C outreach to fill pipelines and schedule qualified meetings. Customer Retention & Upselling – Building strong relationships that drive repeat business and increase revenue. CRM Management – HubSpot, Salesforce, and other systems to track leads, manage workflows, and ensure seamless handoffs. Remote Communication & Workflow Efficiency – Handling high volumes of inbound/outbound calls, emails, and chats with precision and professionalism. I’ve worked with companies in real estate, virtual services, and marketing support, consistently exceeding targets and maintaining client satisfaction. I bring reliability, attention to detail, and a results-driven approach to every project. If you need a proactive professional to generate leads, book appointments, and manage client relationships, I’m ready to help your business grow. Let’s get your projects done efficiently and effectively!