Shala N.

Businesses rarely need more software. They need their existing tools to work together. I build internal systems that connect CRMs, APIs, forms, email, WhatsApp, databases, and operational tools—so information moves automatically, teams avoid repetitive work, and leads do not fall through the cracks. Over the past 2 years, I have completed 20+ projects involving business operations, CRM workflows, lead management, and automation. Typical projects include: • CRM setup, optimization, and data synchronization • API and webhook integrations • n8n, Make, and Zapier workflows • Airtable databases and operational systems • Lead capture, qualification, routing, and follow-up • WhatsApp and email automation • Python backend services and PostgreSQL/Supabase integrations I focus on reliable systems with clear logic, error handling, documentation, and maintainable workflows—not fragile automations that only work during the initial demo. I start by understanding your current process, then build around it instead of forcing your business into a generic template.