Jessica Christel M.

Change Management Consultant | ERP, AI Adoption & HR Transformation

I am a Change Management Consultant with 10+ years of experience leading digital transformation and ERP adoption across manufacturing, healthcare, and service industries. My expertise includes global change strategy, stakeholder engagement, training design, and end-to-end ERP processes (P2P, O2C, R2R, H2R, Manufacturing). I have managed cross-country projects across Indonesia, New Zealand, Japan, and APAC—including Epicor Cloud ERP implementation and organisational restructuring initiatives. I’m experienced in Train-the-Trainer (TTT), UAT coordination, end-user training, and building communication strategies that support successful adoption. I help organisations transition smoothly by combining structured methodology, clear communication, and practical execution. Skilled in Airtable, Notion, Draw.io, and digital collaboration tools. Open to: Global change management, ERP adoption, process mapping, training development, organizational transformation, and project support roles. Experienced in managing intercompany, cross-country, and hybrid project environments. Comfortable working remotely or onsite as required.