Tanya W.
Social Media Manager
I am a Social Media Manager with experience in TikTok content creation, social media marketing, audience engagement and outreach across European markets. I have worked on TikTok and Instagram content and promotional campaigns, including creating engaging slideshow content for a fitness app aimed at the Italian fitness market. I enjoy creating content that brings in customers and building brand visibility to increase engagement and reach. I’m also familiar with viral marketing, app store optimisation, mobile advertising and a range of social media tools. Alongside my social media experience, I have six years of customer service experience in public-facing roles, which has helped me develop strong communication, organisation and problem-solving skills. I am confident communicating with customers and audiences through email, phone and social platforms, and I always aim to be friendly and professional. I am comfortable working in fast-paced environments, managing multiple tasks and keeping organised to make sure work is completed efficiently and to a high standard. I also have experience using Microsoft programmes, Zendesk and Slack. I’m reliable, motivated and easy to work with, and I’m always keen to help businesses grow their online presence and build stronger relationships with their audience.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $2.5k
Billed in all: $5,491$5.5k
$1.3k in the last 6 months
Across 3 contracts
Across 6 contracts
Earnings, last 30 days
Skill rankings: Top 29% in Slack
Ranked by MRR among everyone on Upwork with the skill.
- #11Moderation Chatbot28 freelancers · 🇮🇹 #1Top 39%🇮🇹#1 of 1
- #744Customer Care2,153 freelancers · 🇮🇹 #8Top 35%🇮🇹#8 of 30
- #882Slack3,033 freelancers · 🇮🇹 #2Top 29%🇮🇹#2 of 16
- #2,098Zendesk5,908 freelancers · 🇮🇹 #5Top 36%🇮🇹#5 of 32
- #2,239Phone Communication6,538 freelancers · 🇮🇹 #9Top 34%🇮🇹#9 of 26
- #3,647Technical Support11,267 freelancers · 🇮🇹 #8Top 32%🇮🇹#8 of 26
- #3,695Online Chat Support11,527 freelancers · 🇮🇹 #5Top 32%🇮🇹#5 of 36
- #4,707Email Support14,954 freelancers · 🇮🇹 #10Top 31%🇮🇹#10 of 63