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Maria Del Pilar Z.

Maria Del Pilar Z.

Customer Service Representative

Customer Service Specialist | Sales | Education With several years of experience in Business Process Outsourcing (BPO), I have worked in customer service and sales, including selling emergency insurance in the U.S. and providing customer support for Capital One Bank. Additionally, I worked as a reseller for Viagogo, managing sales across North America and Europe. My expertise extends beyond the corporate sector—I have also developed educational projects and taught English to children and young people, helping them improve their language proficiency. With multiple teaching certifications, I have strengthened my ability to educate and communicate effectively. I stand out for my professionalism, empathy, and communication skills, always ensuring a positive experience for both clients and students. If you're looking for a resilient, honest, and dedicated professional, I’d love to collaborate with you.

🇳🇮Masaya, Nicaragua$5/hr90% JSSSince Mar 2025

Earnings and projects

MRR
$411

Last 6 months ÷ 6

World#85,895 / 412k
🇳🇮Country#360 / 1,207
Revenue, last 30 days
$0

Last 6 months: $2.5k

Total earnings
$16k

Billed in all: $17k

World#158,304 / 412k
🇳🇮Country#642 / 1,207
Per project
$16k

$2.5k in the last 6 months

World#8,466 / 412k
🇳🇮Country#57 / 1,207
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇳🇮Country#224 / 1,207
Projects in all
1

Across 2 contracts

0% fixed100% hourly
World#360,671 / 412k
🇳🇮Country#684 / 1,207

Earnings, last 30 days

$16.8kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$16.4k$16.6k$16.8k$17.0kOct 8Oct 23Nov 7

Skill rankings: Top 16% in Teaching

Ranked by MRR among everyone on Upwork with the skill.

  1. #211Teaching1,301 freelancers · 🇳🇮 #5Top 16%
  2. #492Technical Project Management1,684 freelancers · 🇳🇮 #5Top 29%
  3. #793Community Management2,973 freelancers · 🇳🇮 #6Top 27%
  4. #2,264Phone Communication6,538 freelancers · 🇳🇮 #39Top 35%
  5. #2,575Sales9,827 freelancers · 🇳🇮 #48Top 26%
  6. #11,253Customer Service37,167 freelancers · 🇳🇮 #186Top 30%