Charlotte M.

I have years of experience in customer service and administrative support, handling everything from managing accounts to processing orders and resolving issues. I’ve worked closely with sales teams across the country, making sure their customers had everything they needed - whether that meant entering and tracking orders, handling returns, or filing claims with shipping companies. I thrive in fast-paced environments where multi-tasking is key. Scheduling pickups, managing credits, keeping track of accounts - whatever needs to be done - I figure it out and get it handled. I also have strong computer skills, including Microsoft Excel, Word, and various order management systems. What really sets me apart is my ability to stay organized, communicate effectively, and keep things running smoothly. Whether it’s helping customers, coordinating with sales teams, or solving logistical issues, I take pride in making sure everything is taken care of. If you’re looking for someone reliable who gets the job done, I’d love to help!