Jhosuard M.
Bilingual Virtual Assistant | Customer Support & Admin Operations
I help businesses manage customer inquiries, scheduling, administrative tasks, and day-to-day operations. With over 550 hours completed on Upwork, I bring hands-on experience supporting remote teams through bilingual customer service, documentation, and operational coordination. I’m fluent in English and Spanish and can assist with: -Virtual and administrative assistance -Bilingual customer support (English and Spanish) -Appointment scheduling and calendar management -Email and phone support -Data entry, documentation, and file management -Client, vendor, and service coordination -English-Spanish language support I value clear communication, accuracy, reliability, and consistent follow-through. I’m ready to learn your workflows and help keep your daily operations running smoothly.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $1.7k
Billed in all: $3,573$3.6k
$845 in the last 6 months
Earnings, last 30 days
Skill rankings: Top 27% in Office Administration
Ranked by MRR among everyone on Upwork with the skill.
- #34Providing Information to Callers101 freelancers · 🇨🇴 #1Top 34%🇨🇴#1 of 1
- #60Front Desk156 freelancers · 🇨🇴 #2Top 38%🇨🇴#2 of 2
- #117Customer Feedback Documentation365 freelancers · 🇨🇴 #1Top 32%🇨🇴#1 of 4
- #411Office Administration1,509 freelancers · 🇨🇴 #8Top 27%🇨🇴#8 of 21
- #493Outbound Call1,218 freelancers · 🇨🇴 #10Top 40%🇨🇴#10 of 18
- #748Property Management2,036 freelancers · 🇨🇴 #10Top 37%🇨🇴#10 of 17
- #768Data Management2,504 freelancers · 🇨🇴 #17Top 31%🇨🇴#17 of 32
- #851File Management2,593 freelancers · 🇨🇴 #21Top 33%🇨🇴#21 of 44