Queenie S.

I am a Financial Crime Investigator with a strong passion for protecting financial institutions, businesses, and individuals from fraud, financial crime, and illicit activities. With extensive experience in financial crime investigations and the BPO industry, I bring a combination of analytical, investigative, risk management, and problem-solving skills to help organizations strengthen compliance frameworks and mitigate financial risks. Core Expertise: Financial Crime Investigations, including Fraud, AML, and Financial Misconduct KYC/KYB, Customer Due Diligence (CDD), and Enhanced Due Diligence (EDD) Risk Management, Regulatory Compliance, and Screening Sanctions and PEP Screening Fraud Detection, Scam Analysis, and Risk Assessment My professional journey began in the BPO industry, where I developed broad experience across customer support, handling escalated users, analysing Credit Reporting, and fraud investigations. These roles strengthened my understanding of customer behavior, operational risks, and compliance processes while developing my ability to analyze complex situations, identify potential risks, and make sound investigative decisions. I currently specialize in financial crime investigations, with a focus on Anti-Money Laundering (AML), sanctions and PEP screening, and customer due diligence. I am dedicated to identifying suspicious activities, assessing potential financial crime risks, and supporting organizations in maintaining effective compliance standards within an increasingly complex global financial environment. I thrive in fast-paced and high-risk environments where analytical thinking, attention to detail, sound judgment, and effective decision-making are essential. I am also interested in connecting with professionals in financial crime prevention, fraud, risk management, and compliance to exchange knowledge, share insights, and contribute to creating a safer and more secure financial ecosystem.