Ismail E.

Sales and Customer Service

I help businesses turn conversations into results. With 4+ years of experience in sales and customer service at AXA, plus 2 years managing Airbnb operations, I know how to handle clients, close opportunities, and keep operations running smoothly. I specialize in: Customer support (chat, email, phone) Sales and lead conversion (warm leads, upselling, follow-ups) Airbnb and OTA management (Airbnb, Booking) Client communication and relationship management Process improvement and operations support I am fluent in 4 languages: English, French, Arabic, and Dutch, which allows me to communicate effectively with a wide range of international clients and adapt quickly to different markets. In my previous roles, I: Managed client portfolios and consistently drove sales through effective communication Handled international customers daily in multiple languages Improved operations by digitizing workflows and expanding listings across platforms Developed new service ideas to increase revenue and enhance customer experience I bring a professional, calm, and solution-focused approach to every interaction. If you need someone who can represent your business, communicate clearly with your customers, and deliver results, I am ready to help. Let’s work.