Jade B.

👋🏼Looking for a reliable, internationally minded professional to support your operations? Let’s work together to keep your business running smoothly and efficiently. Multilingual Business Administration Expert with over 10 years of experience supporting global operations for prestigious brands such as Rothschild, Camus, and La Colline. Specialized in sales, logistics coordination, client services and claims management, I’ve played a key role in optimizing international sales and distribution processes across EMEA, APAC, the Americas, and the Middle East; particularly in the wine and luxury goods industries. - Sales Administration (ADV) – Order processing, invoicing, and client follow-up - Customer Support – Claims handling, after-sales service, client communication - International Logistics Coordination – Shipping documents, transport follow-up, customs - CRM & Tools – Salesforce, SAP, Excel, and various ERP/CRM systems - Multilingual Communication – Fluent in French and English (written & spoken) - Email Marketing & SEO Basics – Newsletters, product updates, search optimization - Translation & Proofreading - EN /FR, business and marketing content - Stakeholder & Export Management – Coordination with distributors, suppliers & partners Adept at streamlining operations, ensuring billing accuracy, and maintaining high customer satisfaction. My cross-cultural communication skills and attention to detail help businesses scale and thrive globally.