Back to leaderboardLast snapshot: Nov 7
John Erling P.
Technical support Analyst
Bilingual IT Support Analyst with experience in English-speaking environments, specializing in technical support, IT systems, documentation, and workflow optimization. Skilled in Microsoft 365, Active Directory, identity management platforms, and service desk tools. Strong interest in transitioning toward cloud infrastructure, cybersecurity operations, and IT service management. Recognized for being collaborative, detail oriented, and solution-driven.
🇵🇪Lima, Peru$9/hr100% JSSSince Mar 2025
Earnings and projects
MRR
$1,592$1.6k
Last 6 months ÷ 6
World#30,032 / 412,157 / 412k
🇵🇪Country#80 / 790 / 790
Revenue, last 30 days
$1,648$1.6k
Last 6 months: $9.6k
World#26,732 / 412,157 / 412k
🇵🇪Country#82 / 790 / 790
Total earnings
$20,610$21k
Billed in all: $21,238$21k
World#138,237 / 412,157 / 412k
🇵🇪Country#270 / 790 / 790
Per project
$20,610$21k
$9.6k in the last 6 months
World#5,702 / 412,157 / 412k
🇵🇪Country#14 / 790 / 790
Projects, last 6 months
1
0% fixed100% hourly
World#128,095 / 412,157 / 412k
🇵🇪Country#242 / 790 / 790
Projects in all
1
Across 2 contracts
0% fixed100% hourly
World#360,674 / 412,157 / 412k
🇵🇪Country#612 / 790 / 790
Earnings, last 30 days
$21.2k+$1.6k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
Skill rankings: Top 9% in Customer Service
Ranked by MRR among everyone on Upwork with the skill.
- #209Tech & IT2,238 freelancers · 🇵🇪 #2Top 9%🇵🇪#2 of 5
- #1,122Technical Support11,267 freelancers · 🇵🇪 #3Top 10%🇵🇪#3 of 21
- #3,284Customer Service37,167 freelancers · 🇵🇪 #8Top 9%🇵🇪#8 of 100