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Alice D.

Alice D.

Customer Support Team Leader | QA Analyst | Virtual Assistant

Experienced Customer Support Team Leader with a proven track record of successfully managing and mentoring teams. Skilled in resolving complex customer issues, improving service quality, and enhancing team performance. Demonstrates strong problem-solving abilities and a commitment to customer satisfaction. Adept at managing multiple tasks and ensuring efficient operations.

🇵🇭Davao, Philippines$12/hr100% JSSSince Mar 2025

Earnings and projects

MRR
$2.1k

Last 6 months ÷ 6

World#20,997 / 412k
🇵🇭Country#2,236 / 56.3k
Revenue, last 30 days
$2.4k

Last 6 months: $13k

World#17,250 / 412k
🇵🇭Country#1,734 / 56.3k
Total earnings
$27k

Billed in all: $28k

World#118,170 / 412k
🇵🇭Country#19,459 / 56.3k
Per project
$27k

$13k in the last 6 months

World#3,557 / 412k
🇵🇭Country#564 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,095 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
1

Across 2 contracts

0% fixed100% hourly
World#360,674 / 412k
🇵🇭Country#43,767 / 56.3k

Earnings, last 30 days

$27.9k+$2.4k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$24k$26k$28kOct 8Oct 23Nov 7

Skill rankings: Top 3% in Canva

Ranked by MRR among everyone on Upwork with the skill.

  1. #4Hubstaff Tasks67 freelancers · 🇵🇭 #3Top 6%
  2. #59Leadership Skills972 freelancers · 🇵🇭 #14Top 6%
  3. #130Gorgias1,588 freelancers · 🇵🇭 #70Top 8%
  4. #175Sales & Marketing3,430 freelancers · 🇵🇭 #38Top 5%
  5. #279Quality Assurance4,093 freelancers · 🇵🇭 #69Top 7%
  6. #293Market Research8,410 freelancers · 🇵🇭 #39Top 3%
  7. #309Phone Communication6,538 freelancers · 🇵🇭 #96Top 5%
  8. #428Zendesk5,908 freelancers · 🇵🇭 #203Top 7%