Allyssa M.

Customer Service VA | Data Entry Specialist | Healthcare Support |

Need a reliable Virtual Assistant who can handle customer inquiries and keep your data accurate and organized? I’m Allyssa, a Customer Service and Data Entry Specialist with 5+ years of experience working with international clients in healthcare, insurance, telecommunications, and web hosting. I help businesses improve customer satisfaction and maintain clean, accurate records by providing efficient support and detail-oriented data management. Here’s how I can support your business: ✔ Customer Support (Email, Chat, and Phone) – handling inquiries, resolving issues, and ensuring positive customer experience ✔ CRM Management & Data Entry – updating records, tracking customer interactions, and maintaining accurate databases ✔ Data Cleaning & Validation – removing duplicates, verifying information, and ensuring consistency ✔ Appointment Scheduling & Coordination – managing calendars and client bookings ✔ Online Research & Data Collection – gathering and organizing important business information I am known for my strong communication skills, attention to detail, and ability to follow processes with high accuracy. I am also comfortable using tools like Google Sheets, Excel, CRM systems, and email platforms. ✔ 5+ years BPO experience ✔ Detail-oriented and highly organized ✔ Fast learner and reliable ✔ Available to start immediately If you’re looking for someone who can deliver accurate work and provide excellent customer support, I’d be happy to help.