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Shefali T.

Shefali T.

AI Automation, AI Agents & GoHighLevel | CRM, Lead Gen & Voice AI

Every lead that sits too long, every call that rings out, every follow-up nobody sent. That's money walking out the door, and most owners feel it every week without seeing exactly where. I build AI automation and AI agents that close those gaps. They qualify your leads, answer and book your calls, and run your follow-up on their own, so the work happens without you and your team gets its week back. I've delivered this on Upwork across three client builds, two of them 5.0-star. One client called my B2B outreach system "instrumental" and said it brought real strategic value to their sales, and endorsed me for clear communication, being solution-oriented, and owning the outcome. I run an AI automation agency full time, so this is what I do every day. My background is recruiting and HR, so I think about this the way an operator does: does the pipeline fill, do the leads show up, do the calls get answered. I build for the number that matters to you. What I build: • AI agents that qualify leads, answer questions, update your CRM, and book appointments • Lead scraping and list building, cleaned and verified, so you're not paying to email dead inboxes • Cold outreach and follow-up sequences in n8n, Make, and Zapier, personalization handled • Missed-call recovery and SMS follow-up, so an unanswered call turns into a text back instead of a lost customer • CRM, calendar, and telephony integrations wired together through APIs and webhooks Tell me in two lines what's eating your week and I'll tell you straight whether I can automate it, and how I'd scope it. If it's not a fit, I'll say so. Shefali Tools and platforms I work in: GoHighLevel (GHL), n8n, Make, Zapier, Twilio, OpenAI, Claude, Gemini, LangGraph, MCP, RAG, HubSpot, Airtable, Google Sheets, Calendly, Slack, webhooks and REST APIs. Services: AI automation, AI agents, AI voice agents, GoHighLevel automation and setup, CRM automation, lead generation, lead qualification and nurturing, appointment booking, missed-call text-back, SMS and email follow-up, cold outreach, chatbot development, RAG chatbots, workflow automation, API and webhook integration.

🇺🇸Raleigh, United States$64/hr100% JSS5.00 (3)Since Mar 2025

Earnings and projects

MRR (estimate)as of Oct 30
≈$1

An estimate from an earlier read

World#181,905 / 412k
🇺🇸Country#23,514 / 62.1k
Revenue, last 30 days
—

Read daily since Oct 7, under 30 days

Total earnings
$2.9k

Billed in all: $2.9k

World#300,947 / 412k
🇺🇸Country#46,754 / 62.1k
Per project
$583

$6 in the last 6 months

World#168,701 / 412k
🇺🇸Country#28,546 / 62.1k
Projects, last 6 months
1
100% fixed0% hourly
World#128,092 / 412k
🇺🇸Country#16,472 / 62.1k
Projects in all
5

Across 6 contracts

83% fixed17% hourly
World#266,042 / 412k
🇺🇸Country#38,088 / 62.1k

Earnings, last 30 days

$2.9k+$6 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$2,915$2,920$2,925No dataOct 8Oct 23Nov 7

No data since Oct 29, 2026.

Skill rankings: Top 50% in Customer Service Chatbot

Ranked by MRR among everyone on Upwork with the skill.

  1. #91Voice AI Platforms141 freelancers · 🇺🇸 #7Top 65%
  2. #171Customer Service Chatbot341 freelancers · 🇺🇸 #12Top 50%
  3. #281AI Voice Agent Development429 freelancers · 🇺🇸 #14Top 66%
  4. #446Twilio743 freelancers · 🇺🇸 #54Top 60%
  5. #465Conversational AI782 freelancers · 🇺🇸 #47Top 59%
  6. #610AI Builder1,112 freelancers · 🇺🇸 #97Top 55%
  7. #1,157Email Campaign1,929 freelancers · 🇺🇸 #115Top 60%
  8. #1,603Chatbot Development3,106 freelancers · 🇺🇸 #117Top 52%