Danice Zyra G.
Senior Customer Support Specialist | Financial Services
Hi! I’m Zyra. With over 10 years of BPO experience—including several years as a Senior Representative for U.S. financial accounts. I know exactly how to handle high-volume support, sensitive client data, and complex problem-solving. If your inbox is piling up or you need a trusted professional to talk to your customers, handle billing disputes, and keep your daily operations organized, I’m here to help. What I bring to your team: Customer Support: Managing inbound/outbound calls, chats, and emails with clear, professional English. I’m great at turning frustrated customers into happy ones. Financial Account Support: Trusted handling of banking transactions, credit card assistance, and fraud prevention. Admin & Project Support: Calendar management, reporting, tracking workflows, and organizing your daily tasks. Process Improvement: Spotting gaps in workflows and suggesting simple fixes to make things run better. I’m reliable, quick to learn new tools, and dedicated to keeping your business running smoothly. Let's connect! Send me an invite, and we can discuss how I can support your business.
Earnings and projects
An estimate from an earlier read
Last 6 months: $397
Billed in all: $8,080$8.1k
$397 in the last 6 months
Earnings, last 30 days
No data since Nov 5, 2026.
Skill rankings: Top 36% in Computer Skills
Ranked by MRR among everyone on Upwork with the skill.
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