Annelize P.

I’m a seasoned Executive Assistant and Operations Manager with over a decade of experience supporting executives, leading national teams, managing CRM systems, and building efficient business operations across multiple industries. My background includes leading national teams of sales and customer representatives and internal corporate departments, implementing operational systems that streamline daily business activities, and managing major key accounts like Massmart, Leroy Merlin, and independent corporate clients. I consistently exceeded growth targets, built and ran a full CRM department from the ground up, and personally negotiated corporate contracts - driving measurable revenue increases year after year. I also have extensive experience in recruiting, onboarding, training, and leading teams, with a strong focus on staff management, performance development, and retention strategies to build motivated, high-performing teams. In addition to my leadership roles, I’ve also successfully launched two entrepreneurial projects - an online marketplace and a business services consultancy - where I handled full operational, administrative, and customer support functions. These projects have sharpened my ability to quickly adapt, prioritize effectively, and understand the needs of business owners from a first-hand perspective. As an Executive Assistant, I’ve supported C-suite executives by managing their schedules, handling correspondence, and ensuring that all administrative functions run smoothly. I take pride in providing reliable and effective executive support, handling complex travel arrangements, and anticipating the needs of top-level leadership. I excel at ensuring executives can focus on high-priority tasks while I take care of the details. Today, I’m focused on bringing that knowledge, structure, and dedication to businesses looking for a reliable executive support and operations partner. What I can help you with: Executive calendar, meeting, inbox, and travel management CRM management, customer success tracking, and reporting Key account and stakeholder relationship management Staff recruitment, onboarding, training, leadership, and performance tracking (KPI-driven) Workflow development, SOP creation, and process improvement Administrative support and project coordination Vendor, supplier, and logistics management E-commerce store and platform management (if needed) Why work with me? I take a hands-on, proactive approach to every project and treat your business as if it were my own. I prioritize clear communication, organized systems, and consistent delivery. If you need an executive assistant and operations manager who will keep things running smoothly behind the scenes - and help your business grow - let’s talk!